Employment

Front Desk Associate Needed - Full or Part Time

Send Resume and desired salary to: berckes@outlook.com

Job Description:

  • Greet patients and other visitors
  • Answer phones, redirect calls, deal with inquiries & respond to voicemails in a timely manner
  • Distribute forms & paperwork to patients verifying that required fields are completed properly
  • Advise patients of charges, collect payment, issue receipts & enter info in charting/billing software
  • Maintain medical record database to ensure patient information is kept up to date
  • Assist patients in completing all necessary forms
  • Schedule new patients, follow-up appointments and procedures
  • Remind patients of appointments the day before
  • Respond to emails that arrive using the general office email address
  • Prepare necessary paperwork for patient's visits and procedures
  • Prepare and balance Payment Logs for billing and accounting
  • Verify patient's insurances, co-pays, deductibles etc.
  • Obtain insurance's approval for procedures and office visits when applicable
  • Scanning pertinent patient information into EMR on a daily basis
  • Track & retrieve medical reports as required by physician
  • Perform additional clerical/administrative functions when needed
  • Process new patients and referral requests
  • Petty Cash custodian

Job Requires:

Minimum 1 year experience front desk at medical office, knowledge of medical terminology, electronic medical records experience, strong organizational, multitasking, communication, technical and computer skills. Excellent customer service and phone skills. Problem solving capability, dependability and flexibility. Professionalism, attention to detail and experience scheduling.